It's one thing to talk to a company developing AI technology but to talk with their key customer is another thing but that's what happened in this episode when the co-founder of Boost AI, Henry Vaage Iversen and the Business Efficiency Lead from Tryg, Benjamin Alex agreed to record. This was a trans-Atlantic recording and a ton of fun to talk about how a company took leading edge artificial intelligence and applied it to their business model. The results speak for themselves and they will surprise you too as it was the team at Tryg who found the most benefit and that helped them improve their service to customers in very significant ways. This is more than a chatbot it's about personality and engagement via technology that people want to use.
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