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Kelly Melchor, CEO of Winnipeg Insurance Brokers, talks about leadership during transformation and the importance of knowing your customer expectations when building new experiences.
Kelly Melchor found her way into insurance like so many executives, but she also found a passion for leadership and empowering people. In a time of industry transformation, Kelly talks about her journey and the concerns she has for customer expectations amidst constant change.
In this episode:
Hear from someone who is not afraid to learn and how she builds consensus to manage change.
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